At Airdog, we prioritize our customers’ interests, providing peace of mind throughout product usage. Here is our warranty policy for Airdog air purifiers:
– 12-Month Official Warranty: From the date of receipt.
– 100% Money-Back Guarantee: Within 30 days if there are any issues with the product.
1. Warranty Coverage
– The warranty is valid if the product is within the warranty period.
– The product meets the warranty conditions as per the manufacturer’s regulations.
– Please present the warranty card when requesting warranty service.
2. Warranty Exclusions
– The warranty card is lost, or the product is past the warranty period stated on the card.
– The warranty card must clearly state the product serial number and purchase date.
– The product serial number and the warranty card do not match or cannot be identified for any reason.
– The product shows signs of wear and tear, such as scratches, from prolonged use.
– Strong impact makes the product break, deform, or damage.
– The customer has tampered with internal components or taken the product to an unauthorized repair center.
By adhering to these terms, Airdog ensures that you receive reliable support and service for your air purifier, enhancing your air quality and peace of mind.