Airdog is committed to delivering orders to all provinces and cities across the entire country. Our shipping policy is clear and straightforward. When purchasing from Airdog, please take note of the following terms:

APPLICABLE SCOPE: This applies to all customers purchasing products from Airdog who require direct home delivery.

1. Delivery Time

   – Orders will be delivered within 1-2 days from the date of purchase. Actual delivery time may vary due to factors such as:

     – Weather conditions: Rain, storms, and floods can impact shipping times.

     – Demand: Delivery times may be longer during peak shopping seasons due to increased order volumes.

     – Unforeseen incidents: Rare cases like lost packages or damage during shipping can also affect delivery times.

   – To track your order status and get accurate delivery times, contact us directly through our website for further assistance.

2. Product Assurance

   – To provide a secure shopping experience, we commit to the following:

  – 100% new, original packaging: We only offer genuine products with clear origins, thoroughly inspected before delivery. You can be assured of the quality of the product.

     – Manufacturer-standard packaging: Products are carefully packed to ensure safety during transit. You will receive your items intact, without damage from impact or external factors.

     – Right to refuse damaged goods: Customers have the right to refuse delivery if the product is not intact, wet, dented, or damaged in any way that affects product quality.

We aim to ensure you receive your air purifier in perfect condition, enhancing your air quality and peace of mind.